Effective Date: September 3, 2025


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By purchasing from Diamond Matters, you agree to the terms below. For details on how we handle your information, see our Privacy Policy.

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• Refund & Returns: All sales are final. 

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• Eligibility & Account: You must be of legal age in your region to purchase. Keep your account details secure; you’re responsible for activity on your account.

 

• Product Availability: We release in small batches. Items may sell out quickly and aren’t guaranteed in your cart until checkout. We may limit quantities per customer to protect fairness and prevent reselling.


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• Order Acceptance: Your order is an offer to buy; we accept it by sending a shipping confirmation. We may cancel all or part of an order (e.g., suspected fraud, stock errors, pricing inaccuracies) and will issue a refund for any canceled items.


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• Pricing, Taxes & Currency: Prices are shown before taxes, duties, and shipping unless noted. Taxes and fees are calculated at checkout based on your delivery address. We reserve the right to correct pricing errors.


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• Payments: We accept major credit cards and other payment methods shown at checkout. By paying, you authorize us (and our payment processor) to charge your selected method, including applicable taxes and shipping.


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• Shipping & Delivery: Estimated delivery windows are provided at checkout and begin once your order ships. Delays caused by carriers, customs, or events beyond our control aren’t our responsibility, but we’ll help where we can.


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• Risk of Loss: Title and risk pass to you upon delivery to the shipping address on file.