WELCOME TO DIAMONDMATTERS

SHIPPING & RETURNS POLICY

The fine print for shopping with Diamond Matters.

Our Policy

Effective Date: September 3, 2025 

By placing an order on Diamond Matters, you agree to the terms outlined below.

Order Processing & Acceptance: Your order is an offer to buy; we confirm acceptance when we send a shipping confirmation. Please note that we are committed to fast order processing.
Pricing, Taxes & Currency: Prices are shown before taxes, duties, and shipping unless noted. Taxes and fees are calculated at checkout based on your delivery address.

All packages are shipped from our US facility using standard carrier services.
Shipping Rates: Shipping costs are dynamically Calculated at Checkout based on the package weight and your final delivery address.
USA Standard Shipping: Please allow an estimated 5–8 Business Days for delivery after your order has shipped.
Tracking: Once the package ships, you will receive a tracking number via email to monitor its status.
Delays & Risk: Estimated delivery windows are not guarantees. Delays caused by the carrier, customs, or events outside our direct control are not our responsibility. Title and risk of loss pass to you upon delivery to the shipping address on file.

Final Sale: No Returns, No Refunds

To maintain the exclusivity and integrity of our limited drops, we enforce a strict Final Sale policy.
All Sales are Final: We strictly do not accept returns or exchanges on any item, under any circumstance, once the order is placed.
No Refunds: We do not offer refunds or store credit for any successfully purchased item.
Before Purchase: We strongly encourage you to verify all details—including sizing, color selection, and delivery address—prior to submitting your payment.